COVID - 19 Valued Client Letter
April 1, 2020
Dear Midtown | Collective community,
As you know, COVID-19 is affecting our daily lives. It’s having a ravishing effect on the small business community as well and the global economy. We are in health and economical state of emergency.
You all have our deepest regards. Due to events out of our control, events for the month of April due will be rescheduled. Cities are now citing small business operating outside the guidelines set. Large gatherings of over 10 are to blame and it’s understandable.
Knowing how difficult this is for all parties, we want you to know you have our full support regarding a future event. Below we have detailed our support.
Please email us with the new date and time. Your event will be transferred to an open calendar date. We ask that you have this completed by May 4th 2020. We will make the necessary payments arrangements to accommodate, by offering up to 3 payment installments.
If, the unthinkable happens and you end up needing to cancel your date, unfortunately, there are no refunds. However, email us, let’s work together to make the most of this situation. As a Small Business we value the community that supports us and don’t want either of us left empty-handed.
Photo shoots and affairs with less than 10 people:
You are more than welcome to keep your scheduled photo shoot/meetings at Midtown Collective. The spaces will be thoroughly cleaned and sanitized after each booking. The space will be limited to 10 or fewer people. Be mindful this to may come to a drastic halt based on the developments made on the fight against COVID-19. Resulting into cancellations based on what’s best for all parties involved and laws implemented.
It is our promise that we will work with you by allowing payments to be made up to 7 days before the new scheduled date. These payments dates will be established and the agreements must be meet.
You have selected July 16th 2020. We will split the balance owed into 3 equal installments due by July 9th 2020. If COVID-19 stretches beyond the new date we will take the necessary steps to move forward. If your balance has been paid in full you need only select your new date. Failure to make the payments on the agreed upon date(s) forfeit the new selected date.
Unfortunately, I cannot hold dates without scheduled payments made on the new date selected. The reschedule months are June and July for now. May is a possibility, if the opportunity presents itself. Hopefully August isn’t needed but it’s too early to say so we won’t rule it out. Providing a win-win solution is our primary goal.
Thank you so much for sticking with us. We look forward to supporting each other during these challenging times.
Demond Robinson | OM
Midtown | Collective
2195 Defoor Hills Road | NW Suite C & L
Atlanta Ga | 30318
Details – Please contact Demond Robinson at Midtowncollectiveatlanta@gmail.com for information regarding the studio space.